Q: Are you factory or trading company?

A: Mesolube has a professional technical team that can design and produce lubrication pumps, lubrication metering devices, lubrication accessories and other products, and can provide targeted centralized lubrication system solutions to solve the lubrication needs of various equipment

Q: Are your pumps avaliable to my equipments?

A: Tell me all your needs, including the equipment used, the lubricant used, the number of lubrication points, the amount of lubrication required for each point, the type of lubrication system, etc.

Q: Do you have an individual design service for pumps?

A: Yes, we would like to design lubrication pumps individually for our customers, but some kind of molds are necessory to be developped which may need exact cost and design charging.

Q: What’s your lead time?

A: Generally it is 2-7 days if the goods are in stock. or it is 15 days if the goods are not in stock, it is depend on order quantity.

Q: How long is your machine’s warranty period?

A: All our lubrication pumps have one year guarantee, more information please check https://www.saylube.com/warranty-info/

Q: How could you do if the parts broken within warranty? A: We would express the free replacement parts during the warranty date.

Q: Do you provide samples ?

A: Yes, we could offer the sample with charge.